Privacy Policy
Last Updated: October 2025
XAUUSD ("XAUUSD", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect information when you access or use our website, dashboard, and algorithmic trading services (collectively, the "Services").
By using our Services, you agree to the collection and use of information as described in this policy.
1. Information We Collect
1.1 Personal Information
We may collect:
- Full name
- Email address
- Phone number
- Account login credentials
- Broker account identifiers (e.g., Exness, Vantage)
1.2 Financial & Trading Information
- Deposit and fuel amounts
- Trading activity and performance data
1.3 Technical Information
- IP address
- Device and browser details
- Operating system and usage logs
- Interaction data within the platform
2. How We Use Your Information
We use your information to:
- Create and manage your trading account
- Connect and operate algorithmic trading services
- Process deposits, fuel, and account activation
- Provide support, alerts, and service updates
- Comply with legal and regulatory obligations
3. Data Storage & Security
XAUUSD implements industry-standard technical and organizational measures to safeguard your data.
While we strive to protect your information, no system can guarantee complete security.
4. Data Sharing & Disclosure
We do not sell or rent your personal data.
Your information may be shared only with:
- Broker partners required for trade execution
- Service providers supporting platform operations
- Legal or regulatory authorities when required by law
5. Cookies & Tracking Technologies
XAUUSD uses cookies and similar technologies to:
- Enhance user experience
- Analyze platform performance
- Improve security and reliability
- You may control cookie preferences through your browser settings.
6. Third-Party Services
Our platform may integrate with third-party brokers and service providers.
XAUUSD is not responsible for the privacy practices of third-party platforms.
Users are encouraged to review third-party privacy policies separately.
7. User Responsibilities
You are responsible for:
- Maintaining confidentiality of your login credentials
- Providing accurate and updated information
- Not sharing sensitive account details with unauthorized parties
8. Data Retention
We retain personal information only as long as necessary to:
- Provide our Services
- Meet legal, regulatory, or compliance requirements
9. Changes to This Privacy Policy
XAUUSD may update this Privacy Policy periodically.
Any changes will be reflected on this page with an updated "Last Updated" date.
10. Contact Information
If you have questions or concerns regarding this Privacy Policy, please contact us at: